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Commercial Account Handler

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Commercial Account Handler (with Personal Lines Experience)

Salary: £18,000 – £28,000

South Manchester, Cheshire, Hybrid Working - Work from home 2 - 3 days a week.

Are you someone who has Commercial Insurance experience with a strong background in Personal Lines? Are you looking for a new opportunity that allows you to utilise your expertise in both areas?

Look no further! South Manchester based Insurance Broker is seeking a versatile and skilled Commercial Account Handler with Personal Lines experience to join a specialist insurance team.


  • Serve as the main point of contact for a portfolio of commercial clients, building and maintaining strong relationships.
  • Handle both commercial insurance policies and personal lines policies, providing expert advice and tailored insurance solutions for clients' varied needs.
  • Understand clients' risks and requirements, conduct thorough risk assessments and provide appropriate coverage recommendations.
  • Collaborate closely with the sales team to identify and pursue opportunities for account growth and cross-selling across commercial and personal lines.
  • Prepare accurate insurance quotes, proposals, and policy renewals for commercial and personal lines, ensuring compliance with company guidelines.
  • Process policy changes, endorsements, and claims promptly and efficiently, maintaining accurate documentation and records.
  • Stay up-to-date with industry trends, market conditions, and regulatory changes to provide informed guidance to clients and colleagues.
  • Collaborate with underwriters and insurers to negotiate terms, conditions, and premiums, securing competitive coverage options for clients.
  • Provide exceptional customer service, promptly addressing client inquiries and concerns with professionalism and courtesy.


  • Proven experience as a Commercial Account Handler with experience in Personal Lines, preferably in the insurance industry.
  • Strong knowledge of both commercial insurance products and personal lines insurance products, coverages, and industry regulations.
  • Excellent communication and interpersonal skills, with the ability to build rapport and maintain long-term client relationships.
  • Exceptional customer service skills, with a strong focus on meeting and exceeding client expectations.
  • Proficient computer skills, including experience with Acturis software

Why Join this Insurance Broker:

  • Learn & Develop a career within the Company
  • Hybrid working
  • Good holiday entitlement
  • Study Support for qualifications.

If you feel you are right for this Insurance role please click to apply:

21 June 2023
Commercial Account Handler
Greater Manchester, Manchester
£18,000 - £28,000, Working from home 2-3 days a week