Customer Account Order Processor in the automotive industry with a strong focus on providing exceptional levels of customer service to the trade.  As part of a team of 8 Account Managers you will hold relationships with your customers so that you understand their needs and when they are busy, a huge part of this position is a customer relationship and processing the orders including delivery dates for your key accounts.

You will be responsible for taking day-to-day sales enquiries and orders on the phone of your customer’s specific needs, to provide the best service to the customers starting at the point of order.

Duties and Responsibilities:

• Taking inbound calls to process customer orders.
• Making a small number of outbound calls to follow up on customer queries promptly.
• Process sales order onto the order system.
• Manage existing key accounts effectively, involving outbound calls daily.
• Cross-selling and upselling on incoming calls.

The successful candidate must be a highly driven individual looking to always achieve targets set, earn commissions, and provide the best level of service for your customer base.

Your key skills

• The ability to build rapport with customers over the phone.
• Excellent telephone communication skills.
• Good IT skills
• Previous account management experience.

*Working hours would between 8:00 – 18:00 on a shift basis but normally 080 – 1730

Every other Sat 9-1 pm 

Free Parking + bonus up to 8k per annum.