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Customer Service Administrator

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Customer Service Sales Administrator £20,600 increasing to £22,900 + ANNUAL BONUS

This amazing family-run business is now recruiting for a new person to join its Customer Service Sales Team. This position comes with a fantastic list of benefits including an increase in salary after a successful probation period, gym membership, private healthcare, pension, 26 days holiday + BH, early finish on a Friday, free parking, and an annual bonus!!

The ideal candidate will be responsible for accurately processing and progressing customer orders and will play a part in the activities of the Customer Service Team. Experience-wise you will have come from a customer service background, from working in retail to taking orders over the telephone you must be confident, helpful, and proactive. This is an excellent opportunity for someone looking for a permanent role in Macclesfield, close to public transport links working within a newly refurbished and prestigious Head Office with private parking.

Key Responsibilities:

  • Deal with customer orders and inquiries over the phone and email
  • Liaising with internal and external customers regarding sales orders and delivery
  • Checking stock availability
  • Handle customer complaints
  • General administration duties

The ideal candidate will have experience in a similar role, a confident telephone manner, good communication skills and the ability to work as part of a team.

Previous experience is desirable but not essential.

Hours: Monday - Friday - no weekends or evening work.

If this role is something you are keen on and would like to discuss details further please send your CV for more information.

Permanent
2 August 2022
Call & Contact Centre
Customer Service Administrator
Cheshire, Macclesfield
£20600 increasing to £22,900 after 6 months + ANNUAL BONUS