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Customer Service Advisor

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Are you looking for your first permanent office based role? Or maybe a change in career looking for a company who can support your development plans? This prestigious and forward-thinking organisation who are based in Wilmslow are recruiting for a Customer Account Manager to join their team. The company are looking for bright, switched, confident candidates who have a good background in customer service and or administration. This position offers the right person to develop and progress whilst learning and building a valuable skill set.

Working in brand new, refurbished offices, this role would suit someone who is looking for a full time permanent career. Working Monday-Friday 9am – 5pm, parking available, excellent holiday entitlement, fantastic benefits.

Responsibilities:

  • Deliver a 1st class service in relation to all customer induction and on-boarding
  • Acting as a Key Account Manager to customers, assisting with enquiries and solving any issues
  • Proactively providing advice and guidance at all times to new customers, building relationships and trust
  • Have a good ability to prioritise tasks, stay calm under pressure and command respect through knowledge of operating processes and customer relationships
  • Develop and maintain relationships with other departments to ensure an integrated approach to achieving operational and strategic objectives

The successful candidate will possess:

  • The ideal candidate will be articulate, hardworking, confident and very keen to learn
  • Customer Service and or administration experience would be beneficial – (will look at limited experience)
  • You must be ambitious and able to use your own initiative
  • Friendly, confident and eager to develop and progress

If you think this would suit you, please apply or contact Hannah for more details.

Permanent
6 February 2020