Customer Service Advisor - Ipswich

Customer Service Advisor role in a successful Medical Devices company. This is a great opportunity for an experienced Customer Service Advisor to join a flourishing business. 

Temp to perm positions, with full training provided in Liverpool for 2 weeks on being successful for permanent role. 

Responsibilities:

• Delivering an excellent level of customer service to patients
• Dealing with customer queries over the phone
• Managing a large caseload
• Placing orders for patient prescriptions and equipment
• Checking stock levels
• Receiving and opening stock; arranging couriers
• Keeping accurate customer records

Skills and Experience:

• Must pass a DBS check 
• Previous customer service experience
• Excellent communication skills
• Caring nature and relationship building skills
• A background dealing with patients in a Care or Medical environment would be ideal, but not essential

If you are interested in this role and feel you meet the above criteria, submit your CV today.