Employee Benefits Healthcare Administrator - home based!

Up to £27,000 plus fantastic benefits package!

The successful candidate will be responsible for providing day to day administration support and assistance to healthcare clients, managing market reviews and new business prospects, and liaising with the internal client relationship managers.

• Preparing business reports for Private Medical Insurance supplementary healthcare products, including renewal and new business
• Effectively managing administration of existing schemes including membership additions, deletions and general amendments
• Answering incoming telephone calls emails and responding to client enquiries
• Ensuring accuracy of client invoices prior to dispatch
• Effectively managing the renewal process
• Preparing and updating Group Secretary Reports
• Managing quotation process for market reviews and new business prospects
• Ensuring smooth inception of new schemes
• Liaising with insurers to resolve claims membership issues
• Keeping Sales Team informed on ongoing queries claims issues
• Providing ongoing feedback to facilitate quality process improvements
• Ensuring attention to detail in all aspects of role
• Maintaining good working knowledge of healthcare market products
• Using own initiative to assist Sales Team in pro-active manner
• Adhering to regulatory requirements at all times

Skills and Experience:

• Product knowledge and experience in all relevant areas of healthcare benefits
• Analytical and numeracy ability
• Accuracy and attention to detail
• Communication both written and oral
• Client focus and service
• Strong planning & organising
• Relationship building
• Team player
• Microsoft Office applications
• All relevant practices and disciplines relating to healthcare benefits
• Anti-Money Laundering procedures – identifying and reporting suspicious activities
• Current and future financial legislation and regulation and their developments
• Full understanding of the procedures relating to the different categories of business and ensure they conform to regulatory and the Firm’s standards

Core hours – 35 hrs per week between 9 -5 but flexibility to choose or eg 8-4 or 10-6.

Holidays 25 days

Pension

Group life insurance X7 salary

Income protection

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