Finance & Customer Service Assistant – Warrington

We're looking for a proactive, adaptable Finance & Customer Service Assistant to join a growing team. This varied role splits 50/50 between finance and customer service, offering an excellent opportunity for someone who enjoys working across multiple areas of a business and wants to develop their career in a supportive, evolving environment.

As the business continues to grow and refine its processes, the company are seeking someone confident, flexible, and able to adapt to change. The ideal candidate will bring transferable skills from a similar role and be eager to take on new challenges as the position develops.

Key Responsibilities

• Finance Duties
• Credit control and management of customer accounts.
• Responding to finance-related queries from customers and colleagues.
• Purchasing stock and maintaining supplier relationships.
• Bank reconciliations.
• Preparing and processing supplier payment runs.
• Assisting with month-end processes and reporting.
• Supporting the wider finance function with day-to-day activities.
• Customer Service Duties
• Liaising with customers regarding their orders and enquiries.
• Processing customer orders accurately and efficiently.
• Raising and sending customer invoices.
• Coordinating with the warehouse team to ensure smooth order fulfilment.
• Monitoring stock levels and communicating availability to customers.
• Providing excellent customer service and building strong customer relationships.

The Ideal Candidate:

• Has previous experience in a finance, accounts, customer service, or administrative role.
• Possesses strong communication and organisational skills.
• Is confident dealing with customers, suppliers, and internal stakeholders.
• Can manage multiple priorities and work accurately under pressure.
• Is adaptable and comfortable working in a business that is evolving and improving its processes.
• Has a positive attitude and a willingness to learn and grow with the role.
• Demonstrates strong attention to detail and problem-solving abilities.
• Has experience with finance systems and Microsoft Office applications, particularly Excel (desirable).

Monday – Friday

Salary £27,000- £30,000

Hybrid working pattern: 2 days working from home and 3 days in the office.

If you are looking for a dynamic role where no two days are the same and you can make a real impact across both finance and customer service, we would love to hear from you.

INDF