Import/Export Documentation Clerk – FTC Till January 2027 - Liverpool 

Looking for an experienced Import/Export Documentation Clerk to join a busy shipping team on a Fixed Term Contract (Maternity Cover) until January 2027. This is a demanding and fast-paced role where accuracy, organisation, and strong customer service skills are essential.

Key Responsibilities:

• Preparing and processing documentation, including Bills of Lading.
• Receiving and managing documents from customers.
• Chasing outstanding administration tasks to ensure deadlines are met.
• Supporting the department with a variety of admin duties.
• Manage the import and export documentation process to ensure compliance with all relevant regulations, including FDA regulations.
• Coordinate with transportation management systems to track shipments and manage logistics effectively.
• Utilise CRM software to maintain customer relationships and streamline communication.
• Negotiate terms with suppliers and freight forwarders to optimise costs and service levels.
• Always delivering excellent customer service.

The Ideal Candidate:

• Experience in import/export, ideally within a shipping company or freight forwarding environment.
• Excellent attention to detail and the ability to work under pressure.
• Strong organisational skills and the ability to manage multiple deadlines.
• A proactive, positive, and “can-do” attitude.
• Strong communication and customer service skills.

This is an exciting opportunity to gain valuable experience in a thriving shipping company, working in a supportive and fast-paced team environment.

Monday – Friday 37.5 hours a week

Salary £26,000-£29,000 DOE

Excellent benefits package

If you have the skills required for the role, then please apply with your CV!!