Inbound Customer Advisor
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries to ensure customer satisfaction.
Duties:
- Answer incoming customer calls and respond to customer emails in a professional and timely manner
- Provide accurate information regarding products, services, and company policies
- Assist customers with queries, problems or general issues
- Process customer payments and update account information
- Utilize data entry skills to accurately input customer information into the system
- Communicate effectively with customers to ensure their needs are met and issues are resolved
Experience:
- Previous experience in customer service or a related field is preferred
- Excellent verbal and written communication skills in English
- Strong data entry skills with high attention to detail
- Ability to analyze customer inquiries and provide effective solutions
- Familiarity with phone etiquette and professional communication
Join our team as a Customer Service Representative and enjoy the following benefits:
- Competitive pay rate
- Opportunities for career growth and advancement within the company
- Comprehensive training program to enhance your skills
- Positive work environment with a supportive team
If you are passionate about providing exceptional customer service and have the necessary skills, we would love to hear from you. Apply now to join our team as a Customer Service Representative!