Investment Process Analyst

Liverpool (Office-Based)

Permanent, Competitive Salary + Benefits

We’re working with a growing financial services firm seeking an experienced Operations Process Analyst to join their Liverpool-based Investment Operations team.

The Role:

You’ll support regulatory and client reporting, ensure strong operational controls, and drive process improvements. Acting as a key point of contact for complex queries, you’ll also provide regulatory guidance and help enhance efficiency and reduce risk across the function.

Key Responsibilities

• Produce and review regulatory and management reporting
• Coordinate client and tax reporting
• Provide expertise on FCA and HMRC regulations (ISAs & pensions)
• Resolve complex operational queries
• Deliver training and maintain process documentation
• Identify and implement process improvements
• Conduct quality assurance reviews, including third-party oversight

About You

• Financial services operations experience
• Strong knowledge of FCA CASS/COBS and HMRC rules
• Advanced Excel and data analysis skills
• Excellent communication and attention to detail
• Proactive with the ability to manage deadlines and drive initiatives
• Ideally have CISI Investment Operations Certificate (IOC) or equivalent (preferred)

Apply now to take the next step in your operations career.