IT Manager - up to £45k

The IT Manager/Technical Support role is responsible for the overall management and maintenance of the company’s IT infrastructure, including hardware, software, and network systems. This hands-on role provides technical support to all employees and users, ensuring the efficient operation of IT resources.

The role is a dynamic and varied position that will involve technical support to all employees and end users.

Working in the office 4 days a week with 1 day at home, this professional legal organisation offers a fantastic modern working environment, parking, excellent holidays, plus birthday off.

Responsibilities

• Provide Tier 1 and Tier 2 technical support to end-users via phone, email, and in-person.
• Install, configure, and maintain desktop and laptop computers, printers, and other peripherals
• Manage and maintain the company’s network infrastructure, including routers, switches, and firewalls.
• Implement and maintain data backup and disaster recovery procedures.
• Oversee the procurement and deployment of IT equipment.
• Participate in IT projects, such as system upgrades and implementations.
• Ensure that all IT projects are delivered on time and within scope.

Requirements

• Degree in computer science, Information Technology, or a related field.
• 5+ years of experience in IT support and administration.
• Strong knowledge of Windows and macOS operating systems.
• Experience with network administration.
• Familiarity with virtualisation technologies.
• Experience with cloud services.

If you are a proactive leader with a commitment to excellence in IT management, we encourage you to apply for this exciting opportunity.