Mortgage Administrator - 27k

12 month FTC starting ASAP

We are seeking a detail-oriented and proactive Mortgage Administrator who is responsible for providing a friendly, efficient and professional mortgage administration service to the members, customers and advisors.

The successful candidate will play a crucial role in supporting operations by managing administrative tasks, ensuring smooth communication, and maintaining efficient office procedures.

Mortgage experience is not essential for this role; however it would be seen as desirable.

Duties

• Manage daily administrative tasks, including scheduling meetings and maintaining calendars.
• Prepare and process financial documents, ensuring accuracy and compliance with company policies.
• Maintain records and files, both physical and digital, ensuring they are organised and easily accessible.
• Assist in the preparation of reports and presentations as required by management.
• Communicate effectively with team members, clients, and stakeholders to facilitate smooth operations.
• Handle incoming correspondence, including emails and phone calls, directing them to the appropriate personnel when necessary.
• Support the team in various projects by providing administrative assistance as needed.
• To deal with customer dissatisfaction and complaints as required.

Requirements

• Proven experience in an administrative role, preferably within the financial services sector (ideally mortgage experience but not essential)
• Excellent communication skills both written and verbal
• Ability to work as part of a team
• Proficient in Microsoft packages including Word & Excel
• Ability to meet deadlines and adapt to change

Please note this is a 12 month fixed term contract, the role offers 1-2 days hybrid, excellent company benefits and a great working environment.

INDHAN