Patient Advisor - Salary neg plus excellent benefits

We are seeking a dedicated and compassionate Patient Advisor to join a fantastic healthcare team. The ideal candidate will play a crucial role in enhancing the patient experience by providing exceptional support and guidance.This position requires strong organisational skills, attention to detail, and a genuine desire to assist patients throughout their journey.

Duties

• Serve as the primary point of contact for patients, addressing their needs whilst providing a one on one support for their healthcare journey
• Schedule appointments and manage patient records efficiently, ensuring all documentation is accurate and up-to-date.
• Collaborate with medical staff to ensure seamless communication between patients
• Maintain a welcoming environment for patients, demonstrating empathy and professionalism at all times.
• Handle administrative tasks such as filing, data entry, prescription requests, and managing correspondence related to patient care.
• Prepare patient notes and maintain general administration functions to ensure they are carried out to the highest standard.
• Work closely with all departments to ensure a smooth patient journey, collaborating effectively with all team members.
• Attend team meetings to positively contribute to the continuous improvement of the team.

Requirements

• We are looking for someone who is exceptionally empathetic with a passion for patient service.
• Previous experience within a healthcare or medical background is highly desirable.
• Strong interpersonal skills with the ability to communicate effectively with diverse patient populations.
• Previous experience dealing with customer service, patient one on one support
• Excellent organisational skills and attention to detail, ensuring accuracy in all administrative tasks.
• Proficiency in using office software applications and managing electronic health records is an advantage.

If you are passionate about making a difference in the lives of patients and possess the necessary skills, we encourage you to apply for this rewarding opportunity as a Patient Advisor. Excellent salary on offer plus fantastic benefits. Monday-Friday 37.5 hours per week.