Order Administrator - Macclesfield

£22,300 increasing to £24,800 after 6 months + yearly bonus and gym membership!

Do you have experience working in processing orders and dealing with customer order queries? This full time role which offers an increase in salary after 6 months and a yearly bonus are looking for confident and organised people to work within a busy team processing orders and helping customers with the orders.

You will be responsible for all the administration of orders, dealing with customers, helping to resolve product queries and updating the database with changes.

This is a permanent full-time role working Monday-Friday 8:30am - 5pm no weekends or evenings, annual pay increases, free parking, and excellent onsite benefits including gym membership!

The company offers fantastic benefits including 26 days of holidays plus bank holidays, pension, life insurance, salary increases and reviews, gym membership, free parking, and a Christmas bonus!!

Key Responsibilities:

• Processing orders for customers over the telephone and email
• Answering queries received by telephone, email, and web enquiries
• Dealing with any customer queries
• Working closely with the logistics and delivery teams to help with issues
• Updating customer accounts with changes

The ideal candidate will have ...

• Previous experience working in an order processing team processing orders!
• Excellent eye for detail
• Well organised and able to multitask
• Good computer skills
• Good communication skills
• Flexibility to switch between tasks dependent on workload

This is an excellent opportunity for anyone looking for a more challenging role within customer service. You will be joining an amazing organisation that really looks after its employees, the team is friendly, upbeat, and positive. Please send your CV to be considered.

Job Types: Full-time, Permanent

Benefits:

• Casual dress
• Company events
• Company pension
• Employee discount
• Employee mentoring programme
• Free parking
• Gym membership
• Health & wellbeing programme
• On-site parking
• Store discount