Customer Consultant

Location
Date Posted
Apr, 15 2019
Category
Job Type
Salary
Up to £19860 per annum

LOOKING FOR PASSION AND ENTHUSIASM!!!

If you enjoy providing exceptional customer service and building effective customer relationships, then this could be the job for you! Working as part of a dynamic and customer focused team you will support your customers throughout their journey.

  • First point of contact for customers
  • Identify and allocate jobs appropriately
  • Analyse and use data to make decisions
  • Understand customer needs
  • Resolve issues for customers
  • Build strong relationships with internal and external contacts
  • Understand the claims process and build your knowledge
  • Deal with complaints
  • Provide advice and guidance

We would love to hear from candidates with the following…

  • Solid customer service experience, not sales related
  • Experience in a busy call centre environment would be ideal
  • Used to handling volumes of calls
  • Strong communication skills
  • Ability to analyse and make decisions
  • Ability to build effective customer relationships
  • Good eye for detail
  • Used to working under pressure to tight deadlines
  • Good problem solving ability

In return for your hard work this role can offer you:

  • Salary of £19, 860 plus potential bonus
  • 20 days annual leave + Bank Holidays
  • Car park
  • Childcare vouchers

Hours are 42.5 hours per week, between 08.00 – 20.00 Monday – Friday. Saturdays 09.00 – 13.00 on a 1 in 4 rota, with a day back in the week.

Prestige are acting as an employment agency to recruit for this position OTHER OPPORTUNITIES AVAILABLE BOTH TEMPORARY AND PERMANENT Your local independent with over a decade of success Prestige Recruitment – Placing people with passion.

“Prestige Recruitment is a boutique recruitment agency supplying Office Support and Specialist Transport staff throughout Warrington and the Cheshire area”

PLEASE NOTE: Unfortunately due to the volume of applications being received we can only respond to those offering the relevant experience as outlined in the advertisement. If you have not heard from us within 48 hours, then you may presume that your application has been unsuccessful.

PLEASE NOTE: Unfortunately due to the volume of applications being received we can only respond to those offering the relevant experience as outlined in the advertisement. If you have not heard from us within 48 hours, then you may presume that your application has been unsuccessful.

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